Frequently Asked Questions

FAQs

My Kubota

55

Creating a My Kubota User Account
Installing My Kubota (iOS / Android)
Login & Authentication
Account Management
Equipment Management
Dealer & Resources
Notifications
Maintenance Tracking
Troubleshooting
- What do I do if the app is not responding?

WorkSmart Telematics

33

Premium vs. Basic Subscription for WorkSmart Telematics
Restart Inhibit
What is Kubota WorkSmart Telematics?
Maps & Location
Geofence Features
Restart Inhibit

WorkSmart Autosteer

1

How do I install WorkSmart Autosteer and how long does it take?

Subscriptions & Plans

21

Can I share WorkSmart Telematics Premium features with other users?
Does my Kubota WorkSmart Telematics Premium subscription automatically renew?
How are multi-unit discounts applied for WorkSmart Telematics Premium subscriptions?
How can I cancel the automatic renewal of my WorkSmart Telematics Premium subscripton?
How can I see when my Kubota WorkSmart Telematics subscription is expiring?
How can I view all of my Kubota WorkSmart subscriptions?
How do I cancel my WorkSmart Telematics subscription?
How do I get a receipt for my subscription?
How do I manage my subscription payment?
How do I upgrade to WorkSmart Telematics Premium subscription?
How do I view my subscription status?
Premium vs. Basic Subscription for WorkSmart Telematics
What happens when my WorkSmart Telematics Premium subscription expires?
What is the difference between Basic and Premium plans?
What payment methods are accepted?
What WorkSmart Telematics features require Premium subscription?
When does my WorkSmart Telematics subscription renew?
Where can I find invoices for my WorkSmart subscription transactions?
Why can I not renew my initial (included) WorkSmart Telematics Premium subscription?
Why can’t I access certain WorkSmart Telematics features?
Why was a multi-unit discount not applied for my WorkSmart Telematics Premium subscription?

Data & Privacy

5

Can I delete my telematics data?
Does My Kubota sell my data?
How is my personal information used?
Is my data secure?
Where is my data stored?

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Subscriptions & Plans

Subscriptions & Plans

Premium vs. Basic Subscription for WorkSmart Telematics

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Kubota WorkSmart Frequently Asked Questions

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